Ray Swan_

Resume

01 · Summary

Architect, builder, product lead

Twenty-five years delivering enterprise software, data, integration, and platform programs — then three years architecting deterministic safety frameworks and multi-agent runtime environments — has redefined how I approach production artificial intelligence. Rather than treating large language models as black-box oracles, I engineer the rigorous structural scaffolding required to make them reliable enterprise assets—focusing on dual-kernel proposal-verification pipelines, hyperbolic graph neural networks, and fault-tolerant cloud orchestration.

My technical foundation is built on full-stack mastery across React, TypeScript, Python, and cloud infrastructure on AWS and GCP, allowing me to bridge the gap between low-level algorithmic research and scalable software architecture. But what makes me an exceptional candidate for an AI/ML Systems Architect role is the operational discipline I bring from the real world. Managing enterprise-grade software integrations alongside high-throughput physical operations—from full-stack platform launches to directing complex school nutrition logistics—has trained me to design systems that are not only theoretically sound under pressure, but structurally resilient, regulatorily compliant, and built for humans to actually use.

02 · Expertise

Architecture & engineering

AI Platforms & GenAI

Azure ML; Azure Databricks; Microsoft Foundry; MLflow; RAG; vector retrieval; grounded assistants; agentic systems; MCP-oriented tool boundaries; model evaluation

MLOps / LLMOps

Local-to-cloud lifecycle; champion/challenger; model registry; promotion/retain gates; drift monitoring; retraining; rollback-ready versioning; observability-ready contracts

Cloud & IaC

Terraform; GitHub Actions; Entra ID/OIDC; RBAC; Docker; Azure; GCP/Vertex AI; AWS/SageMaker; APIs; microservices; PostgreSQL

Governance & Security

Digest-bound saved plans; least-privilege identity separation; immutable evidence/provenance; state-machine guardrails; deterministic validation; bounded permissions

Azure MLAzure DatabricksMicrosoft FoundryMLflowTerraformGitHub ActionsEntra / OIDCMLOps / LLMOpsRAG / vector retrievalAgents / MCPModel evaluationDrift & retrainPostgreSQLSalesforceProduct strategy
03 · Selected architecture

Tokyo Eye — Scientific AI / Drug Discovery

Founder & Technical Product Lead, AI/ML · Eidetix Bio Research · 2025–present
  • Architected Tokyo Eye, a physics-constrained AI drug-discovery pipeline with MLflow-native governance and ligand-interface affinity modeling for structural inference and binding prediction.
  • Pivoted from an underperforming PyTorch GNN to a replacement atom-level Transformer architecture; designed, trained, and evaluated it in one day, producing same-day Pearson correlation of 0.407.
  • Identified five therapeutic targets with 100% rejection of invalid states. Filed two patents and advanced NCI SBIR Phase I work — filings and Phase I advancement, not granted patents or a commercial award.
Full case study — Tokyo Eye ↗
04 · Additional systems
2026 · public proof: AIML-SCAFFOLD

Azure GenAI/ML Ops Factory

  • Re-engineered Microsoft's Azure MLOps v2 Accelerator into a factory that generates modular, self-contained Azure ML project repos with governed infrastructure and configurable behavior. Public GitHub proof is AIML-SCAFFOLD.
  • Terraform-managed Azure ML: keyless storage, Key Vault, Log Analytics, scale-to-zero compute, Entra/OIDC GitHub CI, and evidence-bound plan/apply — destructive drift blocked before apply.
  • Proved a local-first lifecycle — shared Python logic locally and as a four-stage Azure ML pipeline (prepare → train → evaluate → register) — live MLflow run registered in Dev.
2025

NeuroNote — Governed Agent Runtime

  • Designed a dual-kernel AI governance architecture that separates generative reasoning from controlled runtime state and deterministic execution. Forms the theoretical basis for the hostile-by-default agent governance model in production use at Eidetix Bio.
Independent product · scaled 7→23 Sodexo school cafeterias

Kitchen Kontrol — Production Operations

  • Independent operations product scaled 7→23 Sodexo school cafeterias: reporting 30 min/day → 15 min/week, compliance 95%, food waste 3%. Public GitHub proof is kk-logger (and MyKitchen) — the full Azure codebase is not public.
05 · Experience
Oct 2025 — present

Founder & Technical Product Lead, AI/ML

Eidetix Bio Research

Architected Tokyo Eye, a governed scientific-AI platform for structural inference and binding prediction (hyperbolic GNN → atom-level Transformer/MoE; FastAPI, pgvector, MLflow gates). Authored hostile-by-default agent governance (NeuroNote dual-kernel) used in production workflows. Filed two patents and advanced NCI SBIR Phase I work — filings and Phase I advancement, not granted patents.

Aug 2025 — present

Operations Applications Developer (AI products)

Sodexo

Own path from frontline cafeteria problems to shipped AI products (Kitchen Kontrol). Area Supervisor duties are domain context, not the technical identity. Kitchen Kontrol scaled 7→23 sites; reporting 30 min/day → 15 min/week; compliance 95%; food waste 3%. Public GitHub proof is kk-logger and MyKitchen — the full Azure codebase is not public.

2022 — present

Technical Business Analyst & Project Manager

International Real Estate Services

Addressed fragmented data silos and manual CRM workflows slowing loan origination and property management. Implemented automated API integrations and ETL, reducing manual data entry by 25% and establishing audit-ready reproducible data flows for analytics.

2007–2024 · named enterprise and mid-market engagements; 2016–2024 specialist contracts were typically 6–18 months from engagement through release.

Jan 2024 — Jul 2024

Senior Salesforce Program Manager

Slumberland Furniture

Led a team of 18 through UI/UX redesign, vendor selection, and Zendesk → Salesforce Service Cloud, reducing vendor costs 30% and lifting sales conversion 5%.

2021 — 2022

Senior Project Manager & Business Analyst, Sales Cloud

Sunrun

Consolidated 12 independent CRM workflows into 3 validated processes, deployed KPI dashboards, and reduced territory launch from 2 months to 4 days.

2020 — 2021

Senior Project Manager & Business Analyst

XCentium / Revlon

Optimized ETL pipelines and led Japan/Hong Kong e-commerce launch strategy, reducing KPI reporting lag from 12 hours to 5 minutes.

2019 — 2020

Senior Project Manager & Business Analyst

Mazda North American Operations

Consolidated ERP/CRM data into a master governance document, migrated Service and Marketing Clouds across North America, achieved 100% adoption at go-live, and established the first unified source of truth for North American data systems.

2018 — 2019

Lead Business Analyst

Stanley Black & Decker

Defined requirements for the company's first direct-to-consumer platform on Salesforce Commerce Cloud and established a repeatable Agile sprint framework via Azure DevOps.

2017 — 2018

Senior Project Manager & Business Analyst

Fox Sports

Deployed Salesforce Field Service Lightning with integrated scheduling logic and full user training; delivered a $3M+ program 5% under budget, reduced CI/CD time 50%, and standardized operations globally.

2017

Senior Project Manager & Business Analyst

Theragun

Managed five simultaneous projects including Shopify → Salesforce migration, NetSuite integration, and app development, establishing data flow across web, mobile, and retail channels.

2016 — 2017

Senior Project Manager & Business Analyst

Guthy | Renker

Orchestrated in-house and offshore teams to integrate inventory, membership, and fulfillment systems for a Salesforce Commerce Cloud re-platform and standardized critical business processes across entities.

2014 — 2016

Sr. E-Commerce Program Manager

Lakeshore Learning Materials

Built a standardized client ingestion system, owned the department roadmap for projects up to $8M, and reduced district portal customization time from 2 days to 0.5 days.

2007 — 2013

Project Manager / Director of Software Development

Kayne Anderson Rudnick Wealth Management

Spearheaded Salesforce migration, transitioned back-office trading operations between sister companies, transformed operations into a normalized Agile-driven department, and secured a $10B net flow transition.

Earlier career available upon request.

2000 — 2007

Earlier roles

Attorneys Software Inc. · Vivendi Universal

Attorneys Software Inc. (2002–2007) and Vivendi Universal (2000–2002).

06 · Education & credentials

M.A., Humanities

California State University, Dominguez Hills · 2008

B.A., Economics

University of California, Irvine · 2004

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01 / 06 · Summary